Privacy Policy

Terms and Conditions for Customers Using GynicCare Telemedicine Application

These Terms and Conditions ("Agreement") govern the use of the GynicCare telemedicine application ("Application") by customers ("Customers"). By accessing and using the Application, Customers agree to be bound by the terms and conditions outlined below:

1. Use of the Application:

1.1. Customers may use the Application to acces telemedicine services provided by licensed doctors ("Doctors") through the Application's features and functionalities.

1.2. Customers must ensure that the information provided during registration and throughout their use of the Application is accurate, complete, and up to date.

1.3. Customers are responsible for maintaining the security and confidentiality of their login credentials and must not share their account information with any unauthorized individuals.

1.4. Customers shall use the Application in compliance with applicable laws, regulations, and these Terms and Conditions.

2. Medical Advice and Services:

2.1. Customers understand that the Application provides access to telemedicine services, including medical advice, consultations, and information related to gynaecological health.

2.2. Customers acknowledge that telemedicine consultations may have limitations compared to in-person medical visits and that Doctors' ability to diagnose and treat conditions may be dependent on the information provided by Customers.

2.3. Customers are responsible for providing accurate and complete information about their medical history, symptoms, and any other relevant details required for proper evaluation and treatment.

2.4. Customers understand that Doctors will exercise their professional judgement in providing medical advice and treatment options, and that any decisions regarding treatment are the sole responsibility of the Customers.

3. Privacy and Data Protection:

3.1. The protection of Customer data and privacy is important to us. The collection, storage, and use of personal information provided by Customers are governed by our Privacy Policy, which can be found Here.

3.2. Customers understand that the Application may collect and process personal and health-related information for the purpose of providing telemedicine services, ensuring continuity of care, and improving the functionality and user experience of the Application.

3.3. The Application employs reasonable security measures to protect Customer data, but Customers acknowledge that no method of transmission or storage over the internet is completely secure, and the Provider cannot guarantee the absolute security of Customer information.

4. Limitations and Disclaimers:

4.1. The Application is provided on an "as is" basis, and the Provider makes no warranties or representations regarding the accuracy, reliability, availability, or suitability of the Application for any particular purpose.

4.2. The Provider does not endorse or guarantee the quality or appropriateness of the services provided by Doctors through the Application. Customers acknowledge that the Provider is not responsible for any acts, omissions, or negligence of Doctors, and any issues related to the services provided by Doctors should be addressed directly with them.

4.3. Customers understand and accept the risks associated with the use of telemedicine services, including but not limited to technical limitations, interruptions, delays, or failures that may impact the delivery of services through the Application.

5. Payments and Fees:

5.1. Customers agree to pay the fees for the gynaecological telemedicine services provided through the Application as agreed upon and specified by the Provider.

5.2. The Provider may use third-party payment processors to facilitate the collection of fees. Customers acknowledge that additional terms and conditions may apply to such third-party payment services, and the Provider is not responsible for any issues or disputes arising from the use of such services.

6. Intellectual Property:

6.1. Customers acknowledge that all intellectual property rights related to the Application, including but not limited to software, content, logos, and trademarks, are owned by the Provider.

6.2. Customers:

Customers shall not reproduce, modify, distribute, or create derivative works based on the Application or any part thereof without the prior written consent of the Provider.

6.3. Customers may only use the Application for personal, non-commercial purposes and shall not use, copy, or exploit the Application or its contents for any other purposes without the express written permission of the Provider.

7. Termination:

7.1. Customers may terminate their use of the Application at any time by deleting their account or ceasing to access and use the Application.

7.2. The Provider reserves the right to suspend or terminate a Customer's access to the Application at any time without prior notice if the Customer violates these Terms and Conditions or engages in any fraudulent, illegal, or unauthorised activities.

8. Limitation of Liability:

8.1. To the maximum extent permitted by applicable law, the Provider, its affiliates, and its respective directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with the use or inability to use the Application, including but not limited to any medical advice or treatment received through the Application.

9. Governing Law and Dispute Resolution:

9.1. This Agreement shall be governed by and construed in accordance with the laws of India.

9.2. Any disputes or claims arising out of or relating to this Agreement or the use of the Application shall be resolved through good-faith negotiations. If a resolution cannot be reached amicably, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the Arbitration and Conciliation Act, 1996 of India. The arbitration shall be conducted in [City], India, and the language of the arbitration shall be English.

10. Modifications:

10.1. The Provider reserves the right to modify or update these Terms and Conditions at any time. Customers will be notified of any material changes, and continued use of the Application after such modifications shall constitute their acceptance of the revised terms.

11. Entire Agreement:

11.1. This Agreement constitutes the entire agreement between the Provider and Customers regarding the use of the Application and supersedes any prior agreements or understandings, whether oral or written.

12. Severability:

12.1. If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

13. Waiver:

13.1. The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver of such provision or the right to enforce it in the future.By accessing and using the GynicCare telemedicine application, Customers acknowledge that they have read, understood, and agreed to comply with these Terms and Conditions.

This privacy policy sets out how MEDICOINNOVEX TECHNOLOGIES LLP uses and protects any information that you give MEDICOINNOVEX TECHNOLOGIES LLP when you use this website

Privacy policy

MEDICOINNOVEX TECHNOLOGIES LLP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement

MEDICOINNOVEX TECHNOLOGIES LLP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

Name and job title

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@gyniccare.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

1. Information Collection:

1.1. Personal Information: The Provider may collect personal information from Customers, including but not limited to their name, contact details, date of birth, medical history, and other health-related information necessary for the provision of telemedicine services.

1.2. Usage Information: The Provider may collect information about Customers' use of the Application, including device information, IP addresses, log files, and browsing activity, to improve the functionality and user experience of the Application.

1.3. Cookies and Similar Technologies: The Application may use cookies and similar technologies to enhance the user experience, personalize content, and analyze usage patterns. Customers have the option to manage their cookie preferences through their device settings or within the Application.

2. Use of Information:

2.1. The Provider uses the collected information to provide and improve the telemedicine services offered through the Application, including scheduling appointments, facilitating communication between Customers and Doctors, and ensuring continuity of care.

2.2. Personal information may be used to communicate with Customers, provide important updates, send appointment reminders, and respond to inquiries or feedback.

2.3. Aggregated and anonymized information may be used for statistical analysis, research, and reporting purposes, while ensuring individual privacy is protected.

3. Information Sharing:

3.1. The Provider may share personal information with Doctors and other healthcare professionals involved in the provision of telemedicine services through the Application. Such information sharing is limited to what is necessary for the purpose of delivering medical advice, consultations, and treatment options.

3.2. The Provider may disclose personal information to third-party service providers and partners who assist in the operation and maintenance of the Application, subject to appropriate confidentiality and data protection agreements.

3.3. Personal information may be shared with regulatory authorities or as required by law to comply with legal obligations, respond to legal requests, or protect the rights, safety, or property of the Provider, Customers, or others.

4. Data Security:

4.1. The Provider implements appropriate security measures to protect the personal information of Customers and maintain its confidentiality, integrity, and availability.

4.2. While the Provider takes reasonable precautions to secure personal information, Customers acknowledge that no method of transmission over the internet or electronic storage is completely secure, and the Provider cannot guarantee the absolute security of data.

5. Data Retention:

5.1. The Provider retains personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5.2. Customers have the right to request the deletion of their personal information, subject to any legal or regulatory obligations that may require its retention.

6. Third-Party Links and Services:

6.1. The Application may contain links to third-party websites or services that are not controlled or operated by the Provider. This Policy does not govern the privacy practices of such third parties, and Customers are encouraged to review the privacy policies of those websites or services.

7. Children's Privacy:

7.1. The Application is not intended for use by individuals under the age of 18. The Provider does not knowingly collect personal information from children without appropriate parental consent. If it comes to the Provider's attention that personal information of a child has been inadvertently collected, it will be promptly deleted from our records.

8. Changes to the Privacy Policy:

8.1. The Provider reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices or applicable laws. Customers will be notified of any material changes to the Policy through the Application or by other means. Continued use of the Application after such modifications shall constitute Customers' acceptance of the revised Privacy Policy.

9. Customer Rights and Choices:

9.1. Customers have the right to access, update, and correct their personal information by contacting the Provider through the contact information provided at the end of this Policy.

9.2. Customers may withdraw their consent for the collection and processing of their personal information at any time, subject to legal or contractual restrictions and reasonable notice. However, withdrawal of consent may affect the availability or functionality of certain features or services of the Application.

11. Contact Us:

111.1. If Customers have any questions, concerns, or requests regarding this Privacy Policy or the handling of their personal information, they can contact the Provider at: [Insert contact information for the Provider, including a mailing address, email address, and telephone number]

12. Governing Law:

12.1. This Privacy Policy shall be governed by and construed in accordance with the laws of India.