Cancellation and Refund

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Cancellation and Refund Policy for Gyniccare
Cancellation Policy:
1. Cancellation by Users:
  • Users can cancel their scheduled consultations up to 24 hours before the scheduled appointment without incurring any cancellation charges.
  • Cancellations made within 24 hours of the scheduled appointment will be subject to a cancellation fee, equivalent to a percentage of the consultation fee. The specific percentage may vary based on the time of cancellation and will be communicated to users during the booking process.
  • 2. Cancellation by Gyniccare:
  • In the unlikely event that Gyniccare needs to cancel a scheduled consultation, users will be notified as soon as possible, and a full refund will be issued.
  • Cancellation Policy:
    1.Refund Eligibility:
  • Users are eligible for a refund if they have canceled their consultation within the specified time frame mentioned in the cancellation policy.
  • 2.Refund Eligibility:
  • Refunds will be processed within 7 business days from the date of cancellation.
  • The refund will be issued through the same payment method used for the initial transaction.
  • 3.Non-Refundable Circumstances:
  • Consultation fees are non-refundable for consultations that have already taken place, regardless of the user's satisfaction with the service provided.
  • 4.Technical Issues:
  • In the event of technical issues or interruptions beyond the user's control that prevent the completion of a consultation, Gyniccare will review each case individually and may offer a refund or reschedule the consultation.